Client Happiness Champion & Marketing Guru
Marketing & Client Support Coordinator
Monica is the friendly face and voice that greets and takes care of our clients. So much more than your typical receptionist, Monica is super client-focused and wants to make everyone’s lives easier.
As our marketing guru, she handles all of our events, advertising, and works closely with the team to help keep our clients informed and educated.
Part of our team since 2017, Monica also manages the client wages, accounts receivable/payable, sets up Xero for our clients, runs Xero training, PA tasks and general office support.
This busy workload doesn’t phase Monica, she’s an organisational champ who thrives on helping out in all areas of the business.
What Monica loves most about her role is knowing that she’s helping busy business owners free up their time so they can enjoy life more, and stress less about doing all the admin work.
Known as the ‘good deal finder’, Monica can sniff out a good deal and negotiate a bargain with the best of them. If there is a deal to be had, she can find it! (Plus it’s how she’s managed to fund her travels and pay for her shopping habit). She loves socialising, exercising and dogs so it makes her very happy when our clients bring their furry friends with them to the office.